VoIP phone services are more affordable than traditional phone systems. And easier to install. You can get up and running in minutes. We tested dozens of the leading VoIP options on the market.
The 6 Best Business VoIP Phone Service Options to Consider:
- Nextiva – Best for most (For a limited time get 25% off, plus a free phone, when you sign up!)
- Ooma Office – Best for businesses without in-house IT
- RingCentral – Best affordable all-in-one solution for fewer than 20 users
- Grasshopper – Best mobile app for solopreneurs and small teams
- Phone.com – Best if you need fewer than 300 minutes per user
When It Makes Sense to Invest Into Business VoIP Phone Services
VoIP phone services modernize how businesses communicate and are quickly replacing outdated phone systems that are too expensive, failing, and inefficient.
They also make it easier for your team to make and take calls from anywhere with an internet connection.
Gone are the days when your employees have to be tied to their desks waiting for that call to come in.
With VoIP systems, they can use their mobile devices or laptops, making it a much more flexible alternative to traditional phone systems.
Aside from a cost-effective price tag and added convenience.
Most VoIP systems also come with other communication tools like internal messaging, texting, faxing, and video conferencing too.
Not only will you save money, you’ll also get a lot more bang for your buck.
So, if you’re tired of paying way too much every month for a legacy phone system that doesn’t work how you need it to or interested in replacing a failing phone system, making the switch to a VoIP business service is definitely the way to go.
#1 – Nextiva — Best For Most
Whether you need to make and receive calls from your mobile device or want to modernize your phone system in a traditional office setting, it’s flexible enough to meet your needs.
Every user gets a phone number for free or you can port over existing numbers at no extra charge, making it easy to get started without forking over hundreds of dollars for new phone numbers.
#2 – Ooma Office — The Best for Businesses With No In-House IT
If you don’t have an in-house IT team, easy implementation, administration, and ongoing maintenance are crucial pieces of your VoIP solution.
Which… is exactly why Ooma Office is our #1 recommendation for teams without a team to maintain the system.
Its patent-pending auto-configuration technology makes it one of the easiest systems to implement, whether you only need softphone capabilities or a full-blown phone system in a traditional office setting.
All of Ooma’s hardware is ready to go out of the box, and most deployments take less than 15 minutes to get up and running. Plus, anyone on your team can act as your system’s administrator because it’s so intuitive to use (unlike other options on our list).
#3 – RingCentral — Best Affordable All-in-One VoIP With Fewer than 20 Users
If you have a small team with fewer than 20 employees but still need an all-in-one communications solution with internal collaboration tools, you can get an excellent deal with RingCentral.
It’s also suitable for larger teams, so you don’t have to worry about outgrowing your VoIP phone solution as your business grows and you add more employees.
But its entry-level plan for small teams is what makes it stand out from the rest of the options on our list.
The RingCentral MVP Essentials plan is only available if you have 20 users or less, but it comes with everything you need in a business phone system, including:
- Unlimited calls within the U.S. and Canada
- Unlimited business SMS messaging
- Text notifications for voicemails and missed calls
- A free phone number for every user
- The ability to port existing numbers
- Add bullet point: free video meetings and team messaging
It also comes with free mobile and desktop apps to turn mobile devices and computers into business phones. On top of that, you get all of the essential call management features like call forwarding, parking, transfers, screening, and more.
#4 – Grasshopper — The Best VoIP Mobile App for Solopreneurs and Small Teams
Grasshopper is a bit different than the other options on our list because it’s not a robust all-in-one phone system. Instead, it focuses solely on no-fuss softphone functionality that lets you make and receive business calls on the mobile device you already have.
Rather than spending several days or weeks ordering equipment, installing it, and configuring your settings, you can download the mobile app and you’re good to go.
In fact, you can set everything up and have a new business number in the next ten minutes.
As such, it’s a great option for freelancers, solopreneurs, and small teams who want to add an extra layer or professionalism and separation to their business without the hassle of complicated features and drawn-out setup processes.
#5 – Phone.com — The Best for Teams Needing Under 300 Monthly Minutes Per User
If you and your team only handle occasional calls throughout the day, Phone.com is the most affordable option and our #1 recommendation if you need fewer than 300 minutes per user per month.
This is common in typical office settings where face-to-face collaboration are the norm and for businesses that don’t typically deal with a lot of customers.
With that said, it’s also a smart choice for startups and digital or non-collaborative teams.
Phone.com’s cheapest plan is geared specifically for businesses like these that don’t do a lot of talking on the phone or texting. With it, each user gets 300 minutes per month for both inbound and outbound calls, which is more than enough for the occasional phone call.
